Shipping
RATES:
Republic of Ireland & Northern Ireland
Free shipping with orders over €100 via Courier Express Tracked Service.
Less than €100:
€5.95 with Standard Courier Tracked Service (1-3 business days) or €9.95 with Express Courier Tracked Service (1-3 business days).
EU
Less than €100:
€14.95 via Standard Courier Tracked Shipping (3-5 business days).
Over €100:
€9.95 flat rate via Standard Courier Tracked Shipping (3-5 business days).
International
Please note we only ship internationally to US & Canada
€39.90 flat rate via UPS International Tracked Shipping (5-10 business days)
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Please note that for some countries or regions, due to logistics reasons, we are unable to ship.
Additionally, in some remote countries, regions or islands, shipping charges might be different to the one stated above.
Please note that the shipping times are just an average.
Shipping times begin 1-3 working days after the order is placed. Depending on where you live shipping times might be quicker or longer than the average and depends on the courier.
Please note that we do not ship to shipping forwarding companies. Orders placed with addresses forwarding companies will be cancelled and refunded.
Bulky products
Please note that for some heavy and bulky products such as trainers and indoor bikes we charge more for shipping due to logistical reasons. Charges are calculated at checkout.
For example KICKR BIKE V2 and KICKR BIKE SHIFT €169.99
Additionally for these bulky products delivery times might take longer if you live in a remote location.
The flat rate covers only the shipping cost and does not include duties, taxes, or other import charges levied by the importing country.
Our advertised price found on our site is the same across each country and represent either our own price, the RRP or the MAP price set by manufacturer.
Please note:
For non Eu Countries countries Cigala Cycling Ltd is not liable for any local import duties and taxes.
Import duty and tax may be applied by local customs authorities. It is a legal requirement that we declare the full transaction value of the contents of all packages. Local import duties and taxes are levied by the carrier on behalf of the local customs authorities.
The payment of duties and taxes are the responsibility of the receiver.
If a package is not picked up, and the package is received back to us, the receiver will be charged for the return shipping costs (in full, based on our carrier rates) plus any duties and import taxes (if they are due).
SHOP SAFE notice
As we are based in the Republic of Ireland, often people get confused and don't know whether we are in the EU or not.
The Republic of Ireland is part of the EU and not in the United Kingdom.
With us you can shop safe, if you are in the EU all prices includes all duties & taxes - nothing to pay on delivery.
SHIPPING TIMES:
Shipping times begin 1-3 working days after the order is placed. You will receive an e-mail containing your Tracking Number once your package has been shipped.
- Delivery in 1-3 working days for Ireland & Northern Ireland
- Delivery in 3-5 working days for Europe
- Delivery in 5-10 working days for Rest of the world
Please note that the shipping times are just an average. Depending on where you live shipping times might be quicker or longer than the average and depends on the courier.
Please note that during certain holiday seasons shipping times can be slower than usual. Additionally, if you live in a remote area, please allow additional shipping time for the parcel to reach your destination.